Victims First is open. We are committed to supporting victims throughout the Coronavirus pandemic and continue to offer free emotional and practical support to any victim or witness of crime or abuse, regardless of when the crime took place or whether the victim has chosen to report it to the police.
We are not currently able to offer face-to-face support however we continue to support victims via telephone, teleconference and through other means like text messaging. We are tailoring this support to meet the needs of each victim and how they would prefer to engage with us.
At this time, due to limited capacity, we are asking that any referrals made to Victims First are made using our online referral form on our website www.victims-first.org.uk and not by using the Freephone number. Victims, or those making a referral on behalf of victims, can complete the form, leaving contact details, and one of our Victims First Officers will contact the victim directly within 5 working days.
Our Victims First Connect programme, which is working with local organisations to make our services more accessible to communities, will continue to be implemented once the government restrictions have been lifted. If you would like any more information or are interested in becoming involved in the programme in the future please email firstname.lastname@example.org